Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide to us, including your name, billing and shipping address, email address, and phone number.

When you browse our website, we also automatically receive your computer's Internet Protocol (IP) address to help us better understand your browser and operating system.

Email Marketing: With your express permission, we may send you emails about BAM! Let's Mahjong®, new products, promotions, and other updates. We only send marketing emails to customers who have opted in to receive promotional communications. Customers who do not subscribe to our email marketing will receive only transactional communications related to their orders.

SECTION 2 – CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your payment information, place an order, arrange for delivery, or process a return, you consent to our collecting and using your information solely for that purpose.

If we request your personal information for a secondary purpose, such as marketing, we will ask for your express consent or provide you with the opportunity to decline.

How do I withdraw my consent?
If you no longer wish to receive marketing communications from us, you may withdraw your consent at any time by clicking the "Unsubscribe" link included in our marketing emails or by contacting us at:

BAM! Let's Mahjong®
Email: info@bamletsmahjong.com

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – SHOPIFY

Our online store is hosted by Shopify Inc. Shopify provides the e-commerce platform that enables us to sell our products and services.

Your data is stored through Shopify's secure data storage, databases, and applications. Shopify stores your information on secure servers protected by industry-standard security measures.

Payment
If you choose a direct payment gateway to complete your purchase, Shopify stores your payment information in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Payment information is retained only as long as necessary to complete your transaction.

All direct payment gateways adhere to PCI-DSS standards established by the PCI Security Standards Council.

For additional information, please review Shopify's Privacy Policy and Terms of Service.

SECTION 5 – THIRD-PARTY SERVICES

We use trusted third-party service providers to perform services necessary to operate our business, including payment processing, shipping, fraud prevention, email communications, analytics, and website functionality.

These providers will only collect, use, and disclose your information to the extent necessary to perform the services they provide.

Once you leave our website or are redirected to another website or application, you are no longer governed by this Privacy Policy.

We encourage you to review the privacy policies of any third-party websites you visit.

SECTION 6 – SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Payment information is encrypted using Secure Socket Layer (SSL) technology and processed in compliance with PCI-DSS standards.

While no method of electronic transmission or storage is completely secure, we maintain commercially reasonable safeguards to protect your information.

SECTION 7 – COOKIES

Our website uses cookies and similar technologies to improve your shopping experience, remember your preferences, analyze website traffic, and provide enhanced functionality.

Our store is powered by Shopify, which also uses cookies to operate and improve its services.

Most web browsers automatically accept cookies; however, you may modify your browser settings to decline cookies if you prefer.

SECTION 8 – AGE OF CONSENT

By using this website, you represent that you are at least the age of majority in your state or province of residence or that you have given consent for any minor dependents to use this website.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Any changes will become effective immediately upon posting on this website.

If we make material changes to this policy, we will notify customers by updating this page.

If BAM! Let's Mahjong® is acquired or merged with another company, customer information may be transferred so that we may continue providing products and services.

QUESTIONS & CONTACT INFORMATION

If you would like to access, update, correct, amend, or delete any personal information we have about you, submit a privacy-related inquiry, or obtain additional information regarding our privacy practices, please contact us:

Privacy Compliance Officer
BAM! Let's Mahjong®
Email: info@bamletsmahjong.com

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Return Policy

Products may be returned within 14 days of delivery in new, unused condition with all original packaging and components. Mahjong tile sets must remain in their original, unopened shrink wrap to be eligible for a return.

Returned items that are opened, used, damaged, altered, or missing any components or original packaging are not eligible for a refund.

Customers are responsible for return shipping costs unless the item arrives damaged or incorrect. Original shipping charges are non-refundable.

Refunds will be processed to the original form of payment after the returned merchandise has been received and inspected.